Pit Pay Help Center
What Can We Help You With Today?
-
Onboarding and Setup
- Onboarding Process
- Track/Series/Event Setups
- Adding Staff
-
Dashboard Functions
- Registrations, Memberships, etc.
- Transactions Details, Issuing a Refund
- Downloading Waivers
- Canceling or Postponing Events
- Message Center, Promo Codes
-
At the Event
- Checking in Participants
- Share, Export or Print the List
- On-site Tips
- Event Management
- Participant Questions
-
Events Changes / Updates
- Changes to Your Events
- Canceling or Postponing Events
- Issuing a Refund
-
Post-Event
- Reporting
- Downloading Waivers
- Issuing a Refund
- Payouts / Stripe
We’re here to help!
Submit Support Request
A Pit Pay Support Team Member will be in touch shortly.
Support Hours
Mon - Fri 9am - 4pm EST