Sending a Push Notification or a Text Message from the Message Center

Use the Pit Pay Inc. Message Center to engage and inform your participants before, during and after your events.

The Dashboard gives you the ability to send push notifications to specific event participants/ticket holders AND users who have favorited you in the app. You will also have the ability to send text messages to those same groups PLUS any text message lists we create for you.

Push Notifications:

Here are the steps for sending a push notification to app users who have favorited your track or series in the app:

• In the Dashboard menu, tap “Message Ctr”
• In the Message Center menu, tap the orange plus-sign to open the window to create a message.
• Select “App Push Notification”
• Select “Users who have Favorited Us”
  • This option is best used for general marketing messages.
• If you own more than one track or series, you’ll select which group you’re targeting. Otherwise, you’ll be sending to your track or series by default.
• Enter a title for the message and then type your message.
• Tap the orange bar labeled “Send Message” to send your push notification.
• The green bar at the top of the screen shows that your notification was created and sent successfully.

Here are the steps for sending a push notification to specific event participants:

• In the Dashboard menu, tap “Message Ctr”
• In the Message Center menu, tap the orange plus-sign to open the window to create a message.
• Select “App Push Notification”
• Select “Event Participants” or “Ticket Holders”
• Select the Event the notification is for.
• Enter a title for the message and then type your message.
• Tap the orange bar labeled “Send Message” to send your push notification.
• The green bar at the top of the screen shows that your notification was created and sent successfully.

You can see your push notification details after it’s been sent by clicking on the orange “eye” icon.

App users and participants/ticket holders receive notifications instantly once they have been sent.

App Users can see notifications in their App, even if they don’t have push notifications enabled for their devices.

Text Messages:

You can send text messages to specific event participants/ticket holders, users who have favorited you in the app, PLUS any text message lists we create for you.

Reach out to us with questions on your text message sending limits.

Text Message Lists:

If you are going to be sending messages to a specific group of people about a certain topic (an upcoming large event, to a specific segment of your attendees, etc.), we can create a text message list for you. This means we will provide an opt-in code that your users can text to our opt-in line to be added to the text list.

ie. To opt in to the Pit Pay Classic Event text list, we could create a code “ppclassic.” We then promote to our users to text PPCLASSIC to 555-555-5555 to receive news & updates about the upcoming Pit Pay Classic. We can then send messages about the Pit Pay Classic to this text list.

Steps for Creating and Sending a Text Message:

Here are the steps for sending a text message to app users who have favorited your track or series in the app:

• In the Dashboard menu, tap “Message Ctr”
• In the Message Center menu, tap the orange plus-sign to open the window to create a message.
• Select “Text Message”
• Select “App Users”
• Select “Users who have Favorited Us”
  • This option is best used for general marketing messages.
• If you own more than one track or series, you’ll select which group you’re targeting. Otherwise, you’ll be sending to your track or series by default.
• Type your message, sticking within the 160-character limit
• Tap the orange bar labeled “Send Message” to send your text message.
• The green bar at the top of the screen shows that your message was created and sent successfully.

Here are the steps for sending a text message to specific event participants / ticket holders:

• In the Message Center menu, tap the orange plus-sign to open the window to create a message.
• Select “Text Message”
• Select “App Users”
• Select “Event Participants” or “Ticket Holders”
• Select the Event the text message is for.
• Type your message, sticking within the 160-character limit
• Tap the orange bar labeled “Send Message” to send your text message.
• The green bar at the top of the screen shows that your message was created and sent successfully.

Here are the steps for sending a text message to your text list:

• In the Message Center menu, tap the orange plus-sign to open the window to create a message.
• Select “Text Message”
• Select “Your Text Lists”
• Select the correct list / “Text Word Group” from the drop down menu.
• Type your message, sticking within the 160-character limit
• Tap the orange bar labeled “Send Message” to send your text message.
• The green bar at the top of the screen shows that your message was created and sent successfully.

You can see your text message details after it’s been sent by clicking on the orange “eye” icon.