*This will be updated when we have the new Add staff + permissions flow*

First, here’s a reminder of what your Staff Member will be able to do on the Dashboard.

Staff Members CAN:

• Check-in Participants
• Scan mobile pit passes / tickets
• View, print or share the Participant / Ticket Holder List
• View the Transactions and print or share the Transaction Report
• View or modify Registrations
• View or add Guests to the Guest Lists
• Access the training resources
• View the weather forecast and radar

Staff Members CANNOT:

• Cancel or postpone events
• Issue a refund or credit
• Create or send push notifications or text messages
• Create promo codes
• Create additional Staff Members
• View or access the Stripe account

Adding Staff Members:

• In the Dashboard menu, tap “Staff.”
• In the Staff Members tab, tap the orange plus sign to start adding your staff member.
• Start by typing your staff member’s mobile phone number.
• If your staff member is already a user in the App, their name will auto-populate.
• Tap their name, then tap the orange bar labeled “Add Staff Member.”
• The green bar indicates a successful add.
• If your staff member is NOT an App user, a form will appear so you can add them as staff.
• Fill out the required information on the form.
• Then tap the orange bar labeled “Add Staff Member.”
• The green bar indicates a successful add.
• Your Staff Member will receive a text message and an email from Pit Pay / Kart Pass / Ticket Hoss.
• Those messages will walk them through getting into the Dashboard.

After you’ve successfully added your staff members, you will see them in the list.

Editing or Deleting a Staff Member:

• To edit a Staff Member, tap the orange arrow to the right of their name.
• Tap the pencil icon to edit the staff member, or the garbage can icon to delete them.
• Tap the orange bar labeled “Update Staff Member” to save your edits.