• Share, Export or Print the Participant /Ticket Holder List
• Registration Data
• Payments / Transactions

Payments / Transactions

The Transactions tab in the Dashboard menu covers all payments made for your event, and the Transaction Report shows the payout amount.

There are two types of files you can download: a PDF report and a CSV file.

The PDF report contains the Purchaser’s Name; the Purchase Amount; any Discounts and the Promo Codes used; the Refund or Credit Amount if a Refund or Credit was issued; the Participant/Ticket Holder Names, the passes/tickets purchased and the prices; the total number of transactions; the total number of participants/ticket holders; and the total sales for the event.

The PDF report is best used for printing and sharing the Transaction Report and for Event Reporting.

The CSV report contains the Participant or Ticket Holder’s Name; the Purchaser’s Name; the Pass/Ticket Name and Type; the Promo Codes used; if Refund or Credit was issued; the Pass/Ticket Price; the Transaction Fee; and if the purchase was made using an International Payment Method.

The CSV report is best used for exporting to a program like Excel to sort data for any required accounting reports.

Remember, the Transaction Report is a LIVE list that is constantly updated when passes / tickets are purchased while passes / tickets are still on sale.

On a Mobile Device:

• In the Dashboard Menu, you’ll see Transactions. Tap to open the Transactions tab.
• Find your event in the list and tap the Event to open the Transactions list.
• Scroll down to the bottom of the Participant / Ticket Holders List and tap the orange bar labeled “Print List.”
• Apple Devices:
  • If you’re using an Apple device, tap “Download” on the pop-up screen to download the Transaction Report.
  • Then, tap the blue arrow at the top right of your screen to open the download window.
  • Tap the bar containing the file image to open the PDF Transaction Report.
  • Tap the Share button in the center of the bottom of your screen to easily share the PDF report of the Transaction Report via text or email.
• Android Devices:
  • If you’re using an Android device, you’ll see the pop-up screen asking if you want to download the PDF. Tap “Download” to download the PDF file.
  • Tap the three dots at the top right of your screen to access the menu.
  • Tap “Send file” at the top of your screen to easily share the PDF report of the Transaction Report via text or email.

On a Computer:

• Just like on your mobile device, you’ll see the Transactions tab in the menu. Click to open the Transactions tab.
• Select your Event in the List.  
• Click “Export List” at the top of your Transactions screen to download a CSV report.
• Click “Print List” at the top of your Transactions screen to download a PDF report that’s easy to print or share.